Track assessments by type, i.e. common charges, special assessments, etc.
Reconcile all bank accounts monthly (two accounts, operating and reserve)
Produce monthly financial reports that are uploaded to the board portal and unit owner portal
Send late notices and monitor delinquencies as per the Collection Policy
Manage Collection/Foreclosure Actions
ADMINISTRATION & MEETINGS
Resale Certificates
New Unit Owner setup
New Unit Owner orientation (1:1 Zoom).
File Sec, of State Annual Reports
TECHNOLOGY
Work order ticketing system to easily assign work to vendors.
Communicate with unit owners individually via email by unit groups, say a particular building, floor, etc. or in bulk to the entire association.
Archive documents to an online portal for such items as meeting minutes, rules, governing documents, maintenance standards, etc.
Utilize a community calendar with event notification features for board meetings, scheduled maintenance, etc.
Approve invoices for processing.
UNIT OWNER PAYMENT PROCESSING
Bank bill paycheck
eCheck
Bank ACH
Debit card
Credit card
Cash/money order via a PayByMe payment slip that can be used at Walgreens, CVS, 7 Eleven, WalMart, etc. and treats the cash payment as an eCheck payment and it posts immediately.
CONTRACTS & INSURANCE
Manage annual insurance renewals, archive policies, upload COI and Dec.Page to the unit owner portal.
Manage contract renewal, solicitation/bidding and service performance for: Landscaping contract, Snowplowing contract, Trash/recycling collection contract.
ADMINISTRATIVE & CONSULTATION SERVICES
Coordinate a special meeting notice and related accounting.
Prepare RFPs or scope of work specifications.
Coordinate bidding process for contracted services.
Reserve study.
Project management for common element replacements.
